Appendix 6 local strategy impact example (Pat Christie)

UAL departmental perspective on DIAL impacts and longer term success in terms of stakeholder gains and institutional impact for the report?

Working on the DIAL Project was very timely as it has informed our thinking for some of the strategic priorities we have developed for the new Library Services Strategy 2013-2016, specifically:

  • Academic Support: Support and develop students to become confident independent learners and to fulfil their academic potential
  • Staff: Refine roles and develop staff to achieve our goals

Participation in DIAL also aligned with one of our core values:

  • Forging effective and creative partnerships internally and externally

We believe the experience of being part of DIAL will benefit the work we are planning for academic and research support – the focus of our input is on information and digital literacies and one of our aims is to develop virtual as well as face-to-face support and guidance. The Project has facilitated our engagement with UAL wide debates on digital information literacy, leading to increased reflection on the value of various frameworks and models. This is timely due to the roll out of both the Library Services Strategy and the Academic Support Strategy, in terms of both clarifying the Library Services support offer, and finding ways for staff to share and extend their knowledge of digital information literacy.

The learning gained through DIAL will undoubtedly feed into the development of a new Departmental Staff Development Framework that we intend to launch in 2013/14 as it has raised our awareness of and commitment to digital literacy as a core competence for staff (we hope to create a suite of online resources that relate to digital literacy). It has also provided us with opportunities to experiment with different approaches to learning, initially for our staff, but also potentially for students (our hope is that the 23 things approach that we used for DIAL can be adapted for a range of topics and purposes) and provided us with a practical way to learn about and address issues around OER, licensing and the open access agenda.

The Project has enabled us to take more responsibility for developing learning materials in an incremental manner rather than always looking externally for solutions that are often one-offs and not specific to our needs. Hence, it has introduced us to a more empowering and efficient delivery mode for staff and student training.

Finally, it has enabled greater networking with colleagues engaged in similar activities, and many useful exchanges with the DIAL Project Team, as well as with colleagues in other institutions doing similar projects.

Pat Christie, Director of Information Services and Jessica Crilly, Learning Resources Manager (Resources and Systems)

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