Please see notes below from Anna Petts Head of UALs Organisational Development and Learning OD&L. The meeting with Anna, Christine Kelly from Learn IT and myself was a welcome and timely opportunity to reflect on the Professional On-line Identities project (POI) collaborative work DIAL, SEE and Learn IT have been involved in over the past year and a half.
Chris Follows is leading the DIAL project funded through JISC (£100K), which concludes in July 2013 (continues at UAL until Dec 2013). The DIAL project is designed to address digital literacy across UAL raising awareness of the opportunities in developing and delivering innovative technologies to support the student experience and integrating DIAL projects with course curriculum.
There are currently 12 DIAL projects in place ranging from 1 – 20 people, so quite varied. One project supported by OD&L is the Professional On-line Identities project (POI) designed to support students with their on-line presence, practice and brand.
In supporting these projects there are issues related to the training of staff in particular space on campus, and the only training room with PCs being at Richbell Place in Holborn. Encouraging staff to travel to Richbell Place can prove problematic. Benefits could be realised with having IT training space at all of the Colleges to provide tailored support and training and to promote the projects relevant to their needs and give greater profile.
There appears to be a number of other opportunities through more coordinated support – as potentially provided through OD&L in raising awareness as well as providing the knowledge and skills to staff, such as the facility to Lecture Capture – as is in place at LCF – looking to roll this facility out across UAL as well as incorporate into the design of learning provision.
As a result there were four areas to consider in taking DIAL forward, working in partnership with OD&L: –
1) Demonstrating value – raising the profile of DIAL through targeted learning provision, aligning Learn IT’s provision with relevant DIAL projects to create awareness and understanding, in particular how it supports and enables the student experience – one of three strategic priorities for UAL for 2013 – 14.
2) Scheduling and planning – OD&L are currently revising their approach to course enrolment and scheduling and there is an opportunity to align DIAL training to this to proactively promote training and engage staff with DIAL projects. OD&L to support with the scheduling of training, although recognising constraints with training space/resources.
2) Delivery of – instructor led training (ILT) has many benefits but there is potential in developing more innovative mediums such as social media and e-learning, to provide knowledge and skill in DIAL related technologies to help augment ILT delivery or replace it.
4) Competencies – identifying and putting in place digital literacy competencies that clearly articulate the necessary blend of knowledge and skills required to support and engage with technologies, relevant to delivering the student experience and/or enable staff to confidently interact. A competency framework woven into recruitment, performance management and career development as well as other people practices could prove beneficial.